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Improving the healthcare.gov experience

By Andre Francisco

Published on June 25, 2015

The healthcare.gov team at U.S. Digital Service (USDS) Headquarters is continuing to improve the user experience and application process for citizens looking to sign up for health care through the Affordable Care Act.

In this video from the recent moveForward(100); event, Eric Maland of USDS explains the new improvements to the application system, and how his team of eight developers helped save taxpayers tens of millions of dollars per year.

Imagining a water cooler for the digital age

“The 18F content guide: working toward cleaner, more accessible communication”

Making sense of Washington’s tech landscape
The cover story in this month’s Fast Company offers a great metaphor to better explain the relationship of 18F, the U.S. Digital Service headquarters, and the digital teams inside various agencies.
What Estonia can teach us about the future of government records
At 18F, we were thrilled to meet for a discussion on digital services, cyber security, and IT funding with Estonia's most prominent technologists.
Vendors and government strengthen partnership at Technology Industry Day
The Technology Transformation Service (TTS) is already absorbing the first-mover risk of introducing modern tools and techniques, but we know that only with the help of industry will this transformation be able to spread across the federal government. As we all bring agile methodologies, human-centered design, and modular design to the government, the opportunity to improve federal digital services is immense.

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Making sense of Washington’s tech landscape

What Estonia can teach us about the future of government records

Vendors and government strengthen partnership at Technology Industry Day

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